Terms & Conditions

Terms & Conditions

Last updated: October 2026

These terms govern your use of this website and your purchases from NEON SUN. By placing an order you agree to them.

1. General

This website is operated by NEON SUN, a brand of Sounding Labs (ABN 38 813 430 864). "We", "us" and "our" refer to NEON SUN.

2. Products

All products are made to order. Once placed, order details cannot be changed. We do our best to display products accurately; colours may vary slightly between screens.

3. Pricing & payment

Prices are in US dollars (USD) and may change without notice. Payment is taken at checkout via the methods shown. Posted prices exclude shipping and any applicable taxes, which are shown at checkout.

4. Orders & production

Production typically takes 2–5 business days. Orders may be cancelled within 2 hours of placement only.

5. Shipping

We currently ship to the United States. See our Shipping Policy. We are not responsible for carrier delays or circumstances beyond our control.

6. Returns

See our Returns & Refunds policy.

7. Intellectual property

All content, designs, logos and the NEON SUN name are the property of NEON SUN and protected by copyright and trade mark law. You may not reproduce them without written permission.

8. Limitation of liability

To the maximum extent permitted by law, NEON SUN is not liable for indirect, incidental or consequential loss arising from use of this site. Nothing here excludes rights you have under consumer protection laws that cannot be excluded.

9. Governing law

These terms are governed by the laws of New South Wales, Australia.

10. Contact

hello@neonsun.co